Welcome to our home page. We are a leading provider of real estate valuations for the mortgage lending marketplace. With 16 years of experience in the business, as well with the following of education, we have a proven track record of reducing lenders time, efforts and costs in managing the appraisal process.

                                                                                                                                                                Our company is proud to offer services for the following:                   

~Primary and Secondary Mortgages

~Mortgage Refinancing 

~Employee Relocation

~Private Mortgage Insurance Removal

~Estate Planning

~Divorce Settlement                            


Our investment in training and technology has helped our customers greatly reduce their workload. By offering on-line appraisal ordering, coupled with automatic report status updates and electronic delivery of the final product, we are able to eliminate the run around and phone tag hassles associated with this process. And since this process saves us money as well, we can keep our rates competitive with anybody in the industry.

  • Short Turn-Around Times
  • Highest-Quality Appraisal Reports
  • On-line Status Reports
  • Electronic Ordering and Delivery
  • Competitive Pricing

  • Through this web site, you can perform a number of tasks. Ordering an appraisal is just a click of a button away. Or, spend some time and find out a bit more about the appraisal business. The more you know, the better decision you can make. And check back frequently, as our content is always being updated.

    Here are some links of interest in the beautiful Mountains of Western North Carolina:

                     www.buncombecounty.org

            www.biltmore.com ~~~ The Famous Biltmore House*

                    www.townofblackmountain.org  ~~~~ The Scenic Town of Black Mountain*

            www.ci.asheville.nc.us ~~~ The Historic Asheville Civic Center *

                    www.thecliffs.com ~~~~ The New Development of a growing city Swannanoa NC

     Hensley Appraisal Services currently services Buncombe, Henderson, Haywood, Madison, and McDowell Counties of western North Carolina. For reference, below is a list of commonly known towns and communities in these Counties with the County Seat in bold:

                     We Also cover parts of McDowell County Please contact our office for Service Area

    Buncombe

    Henderson

    Haywood

    Madison

    Alexander
    Arden
    Asheville
    Barnardsville
    Biltmore
    Biltmore Forest
    Black Mountain
    Candler
    Enka
    Fairview
    Leicester
    Montreat
    Royal Pines
    Skyland
    Swannanoa
    Weaverville

    Bat Cave
    Dana
    Edneyville
    Etowah
    Flat Rock
    Fletcher
    Gerton
    Hendersonville
    Horse Shoe
    Laurel Park
    Mountain Home
    Naples
    Tuxedo
    Zirconia

    Beaverdam
    Bethel
    Canton
    Clyde
    Crabtree
    Cruso
    Dellwood
    Jonathan Creek
    Lake Junaluska
    Maggie Valley
    Plott Creek
    Waynesville

    Barnard
    Beech Glen
    Big Laurel
    Buckner
    Grapevine
    Hot Springs
    Marshall
    Mars Hill
    Paint Rock
    Petersburg
    Sandy Mush
    Spring Creek
    Walnut
    Wolf Laurel

     

     

    Below you will find FAQ if there is anything we didn't cover, and you still have questions please feel free to call our office you may also send questions via Email to april.cole@charter.net.



    What is an appraisal?
    What does an appraiser do?
    Why would a person need a home appraisal?
    What is the difference between an appraisal and a home inspection?
    What is the difference between an Appraisal and a Comparative Market Analysis (CMA)?
    What does the appraisal report contain?
    After completing the report, what assurance is there that the value indicated is valid?
    How are appraisers certified?
    Who do appraisers work for?
    Where does an appraiser get the information used to estimate value?
    Why do I need a professional appraisal?
    What exactly is PMI and how can I get rid of it?
    How do I get ready for the appraiser?
    What is ''Market Value?''
    Who Actually Owns the Appraisal Report?
    Which home renovations add the most to the price?

    What is an appraisal?

    An appraisal is a thought process leading to an opinion of value. This opinion or estimate is arrived at through a formal process that typically uses the three ''common approaches to value''. They are the Cost Approach - which is what it would cost to replace the improvements, less physical deterioration and other factors, plus the land value. There is the Sales Comparison Approach - which involves making a comparison to other similar, nearby properties which have recently sold. The Sales Comparison Approach is normally the most accurate and best indicator of value for a residential property. The third approach is the Income Approach, which is of most importance in appraising income producing properties - it involves estimating what an investor would pay based on the income produced by the property.


    What does an appraiser do? Back to top

    An appraiser provides a professional, unbiased opinion of market value, to be used in making real estate decisions. Appraisers present their formal analysis in appraisal reports.


    Why would a person need a home appraisal? Back to top

    There are many reasons to obtain an appraisal with the most common reason being real estate and mortgage transactions. Other reasons for ordering an appraisal include:

    · To obtain a loan.

    · To lower your tax burden.

    · To establish the replacement cost of insurance.

    · To contest high property taxes.

    · To settle an estate.

    · To provide a negotiating tool when purchasing real estate.

    · To determine a reasonable price when selling real estate.

    · To protect your rights in a condemnation case.

    · Because a government agency such as the IRS requires it.

    · If you are involved in a lawsuit.

    For more details on when you might need an appraisal click here: When to get an Appraisal


    What is the difference between an appraisal and a home inspection? Back to top

    The appraiser is not a home inspector nor does he/she do a complete home inspection. An inspection is a third-party evaluation of the accessible structure and mechanical systems of a house, from the roof to the foundation. The standard home inspector's report will include an evaluation of the condition of the home's heating system, central air conditioning system (temperature permitting), interior plumbing and electrical systems; the roof, attic, and visible insulation; walls, ceilings, floors, windows and doors; the foundation, basement, and visible structure.

    What is the difference between an Appraisal and a Comparative Market Analysis (CMA)? Back to top

    Simply put, the difference is night and day. The CMA relies on vague market trends. The appraisal relies on specific, verifiable comparable sales. In addition, the appraisal looks at other factors like condition, location and construction costs. A CMA delivers a ''ball park figure.'' An appraisal delivers a defensible and carefully documented opinion of value.

    But the biggest difference is the person creating the report. A CMA is created by a real estate agent who may or may not have a true grasp of the market or valuation concepts. The appraisal is created by a licensed, certified professional who has made a career out of valuing properties. Further, the appraiser is an independent voice, with no vested interest in the value of a home, unlike the real estate agent, whose income is tied to the value of the home.


    What does the appraisal report contain? Back to top

    Each report must reflect a credible estimate of value and must identify the following:

    · The client and other intended users.

    · The intended use of the report.

    · The purpose of the assignment.

    · The type of value reported and the definition of the value reported.

    · The effective date of the appraiser's opinions and conclusions.

    · Relevant property characteristics, including location attributes, physical attributes, legal attributes, economic attributes, the real property interest valued, and Non real estate items included in the appraisal, such as personal property, including trade fixtures and intangible items.

    · All known: easements, restrictions, encumbrances, leases, reservations, covenants, contracts, declarations, special assessments, ordinances, and other items of a similar nature.

    · Division of interest, such as fractional interest, physical segment and partial holding.

    · The scope of work used to complete the assignment.

    For a more detailed look at what goes into an appraisal report click here: Sample Appraisal Report


    After completing the report, what assurance is there that the value indicated is valid? Back to top

    In communicating an appraisal report, each appraiser must ensure the following:

    · That the information analysis utilized in the appraisal was appropriate.

    · That significant errors of omission or commission were not committed individually or collectively.

    · That appraisal services were not rendered in a careless or negligent manner.

    · That a credible, supportable appraisal report was communicated.

    Most states require that real estate appraisers are state licensed or certified. The state licensed or certified appraiser is trained to render an unbiased opinion based upon extensive education and experience requirements. To become licensed or certified, appraisers must fulfill rigorous education and experience requirements. In addition, appraisers must abide by a strict industry code of ethics and comply with national standards of practice for real estate appraisal. The rules for developing an appraisal and reporting its results are insured by enforcement of the Uniform Standards of Professional Appraisal Practice (USPAP).


    How are appraisers certified? Back to top

    Regulations regarding licensing and certification of Real Estate Appraisers vary from state to state. However, licensing and certification is most often associated with many hours of coursework, tests and practical experience. Once an appraiser is licensed, he or she is required to take continuing education courses in order to keep the license current. To see the specific requirements for any state click here.


    Who do appraisers work for? Back to top

    Typically, appraisers are employed by lenders to estimate the value of real estate involved in a loan transaction. Appraisers also provide opinions in litigation cases, tax matters and investment decisions.


    Where does an appraiser get the information used to estimate value? Back to top

    Gathering data is one of the primary roles of an appraiser. Data can be divided into Specific and General. Specific data is gathered from the home itself. Location, condition, amenities, size and other specific data are gathered by the appraiser during an inspection.

    General data is gathered from a number of sources. Local Multiple Listing Services (MLS) provide data on recently sold homes that might be used as comparables. Tax records and other public documents verify actual sales prices in a market. Flood zone data is gathered from FEMA data outlets, such as a la mode's Inter Flood product. And most importantly, the appraiser gathers general data from his or her past experience in creating appraisals for other properties in the same market.


    Why do I need a professional appraisal? Back to top

    Anytime the value of your home or other real property is being used to make a significant financial decision, an appraisal helps. If you're selling your home, an appraisal helps you set the most appropriate value. If you're buying, it makes sure you don't overpay. If you're engaged in an estate settlement or divorce, it ensures that property is divided fairly. A home is often the single, largest financial asset anybody owns. Knowing its true value means you can the right financial decisions.


    What exactly is PMI and how can I get rid of it? Back to top

    PMI stands for Private Mortgage Insurance. It insures a lender against loss on homes purchased with a down-payment of less than 20%. Once equity in the home reaches 20% you can eliminate the PMI and start saving immediately. For a detailed discussion of PMI and how to get rid of it click here: What is PMI and how to get rid of it


    How do I get ready for the appraiser? Back to top

    The first step in most appraisals is the home inspection. During this process, the appraiser will come to your home and measure it, determine the layout of the rooms inside, confirm all aspects of the home's general condition, and take several photos of your house for inclusion in the report. The best thing you can do to help is make sure the appraiser has easy access to the exterior of the house. Trim any bushes and move any items that would make it difficult to measure the structure. On the inside, make sure that the appraiser can easily access items like furnaces and water heaters.

    The following Items, if available, will help your appraiser to provide a more accurate appraisal in a shorter period of time:

    · A survey of the house and property.

    · A deed or title report showing the legal description.

    · A recent tax bill.

    · A list of personal property to be sold with the house if applicable.

    · A copy of the original plans.


    What is ''Market Value?'' Back to top

    Market value or fair market value is the most probable price that a property should bring (will sell for) in a competitive and open market under all conditions requisite to a fair sale, the buyer and seller, each acting prudently, knowledgeably and assuming the price is not affected by undue stimulus. Implicit in this definition is the consummation of a sale as of a specified date and the passing of title from seller to buyer under conditions whereby: (1) buyer and seller are typically motivated; (2) both parties are well informed or well advised; (3) a reasonable time is allowed for exposure to the open market; (4) payment is made in terms of cash in U.S. dollars or in terms of financial arrangements comparable thereto; and (5) the price represents the normal consideration for the property sold unaffected by special or creative financing or sales concessions granted by anyone associated with the sale.


    Who Actually Owns the Appraisal Report? Back to top

    In most real estate transactions, the appraisal is ordered by the lender. While the home buyer pays for the report as part of the closing costs, the lender retains the right to use the report or any information contained within. The home buyer is entitled to a copy of the report - it's usually included with all of the other closing documents - but is not entitled to use the report for any other purpose without permission from the lender.

    The exception to this rule is when a home owner engages an appraiser directly. In these cases, the appraiser may stipulate how the appraisal can be used; for PMI removal, or estate planning or tax challenges, for example. If not stipulated otherwise, the home owner can use the appraisal for any purpose.


    Which home renovations add the most to the price? Back to top

    The answer to this is different depending upon the location of the home. Different markets value amenities differently. Adding a central air conditioner in Houston, Texas may add significant value, while putting one in a home located in Buffalo, New York might not have much impact.

    As a rule, the most value returned from renovating a home comes in the kitchen. According to one national survey, kitchen remodels returned an average of 88% of the investment. In other words, a $10,000 kitchen remodeling project would add approximately $8,800 to the value of the home. Bathrooms were second, returning 85%.

    Home Status Report

    Want to know if a home is still on the market, or if the price has changed? We can help. Simply fill out the information below and with no obligation to you we'll get back to you with your requested information. We guarantee your privacy.
     
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    Some Myths and Realities About
    Real Estate Appraisals and Appraisers

    Myth: Assessed value should equate to market value.
    Reality: While most states support the concept that assessed value approximate estimated market value, this often is not the case. Examples include when interior remodeling has occurred and the assessor is unaware of the improvements, or when properties in the vicinity have not been reassessed for an extended period.

    Myth: The appraised value of a property will vary, depending upon whether the appraisal is conducted for the buyer or the seller.
    Reality: The appraiser has no vested interest in the outcome of the appraisal and should render services with independence, objectivity and impartiality - no matter for whom the appraisal is conducted.

    Myth: Market value should approximate replacement cost.
    Reality: Market value is based on what a willing buyer likely would pay a willing seller for a particular property, with neither being under pressure to buy or sell. Replacement cost is the dollar amount required to reconstruct a property in-kind.

    Myth: Appraisers use a formula, such as a specific price per square foot, to figure out the value of a home.
    Reality: Appraisers make a detailed analysis of all factors pertaining to the value of a home including its location, condition, size, proximity to facilities and recent sale prices of comparable properties.

    Myth: In a robust economy - when the sales prices of homes in a given area are reported to be rising by a particular percentage - the value of individual properties in the area can be expected to appreciate by that same percentage.
    Reality: Value appreciation of a specific property must be determined on an individualized basis, factoring in data on comparable properties and other relevant considerations. This is true in good times as well as bad.

    Myth: You generally can tell what a property is worth simply by looking at the outside.
    Reality: Property value is determined by a number of factors, including location, condition, improvements, amenities, and market trends.

    Myth: Because consumers pay for appraisals when applying for loans to purchase or refinance real estate, they own their appraisal.
    Reality: The appraisal is, in fact, legally owned by the lender - unless the lender "releases its interest" in the document. However, consumers must be given a copy of the appraisal report, upon written request, under the Equal Credit Opportunity Act.

    Myth: Consumers need not be concerned with what is in the appraisal document so long as it satisfies the needs of their lending institution.
    Reality: Only if consumers read a copy of their appraisal can they double-check its accuracy and question the result. Also, it makes a valuable record for future reference, containing useful and often-revealing information - including the legal and physical description of the property, square footage measurements, list of comparable properties in the neighborhood, neighborhood description and a narrative of current real-estate activity and/or market trends in the vicinity.

    Myth: Appraisers are hired only to estimate real estate property values in property sales involving mortgage-lending transactions.
    Reality: Depending upon their qualifications and designations, appraisers can and do provide a variety of services, including advice for estate planning, dispute resolution, zoning and tax assessment review and cost/benefit analysis.

    Myth: An Appraisal is the same as a home inspection.
    Reality: An Appraisal does not serve the same purpose as an inspection. The Appraiser forms an opinion of value in the Appraisal process and resulting report. A home inspector determines the condition of the home and its major components and reports these findings.


    Hensley Appraisal Services 759 North Fork Road Black Mountain, NC 28711
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